Frequently Asked Questions / FAQs

Facing a pest problem in your home or business can be frustrating, but at Raptor Pest Control, we have the answers you need. Whether you’re dealing with common insects, rodents, or nuisance wildlife, our FAQs are designed to provide clear, helpful information about our residential and commercial services. We understand that every pest situation is unique, which is why we offer tailored treatment plans and use safe, effective methods to solve your specific issue. We are committed to giving you peace of mind and protecting your property, so dive into our FAQs to learn more about how we can help you today. If you still have any questions, please click to call.

We specialize in professional pest control services, including:
Residential Pest Control: Tailored to your homes needs and conditions to maintain a pest free environment.
Commercial Pest Control: We strive to keep your properties and sites in check with all regulatory agencies relating to pest and wildlife control.
Industrial Pest Control: Services designed to provide robust, long-term solutions for manufacturing plants, warehouses, food processing facilities, and other large-scale operations.
Wildlife Control: Humane trapping, ongoing monitoring, environmental control, wildlife pressure control and exclusion.

We typically serve and provide pest control services for the surrounding Northern Nevada & California region. Please contact us directly to confirm service availability in your specific location.

Nevada Counties Serviced: Douglas County, Carson City, Lyon County, Storey County, Washoe County, Churchill County, & Mineral County.

California Counties Serviced: Alpine County, Mono County, El Dorado County, Sierra County, Nevada County, Placer County, Plumas County, & Amador County.

Yes, all our technicians are fully licensed, certified, and insured according to state and local regulations. We prioritize ongoing training to ensure the highest standards of service and safety.

You can schedule a service or request a free, no-obligation estimate by calling us at 888-838-7278, filling out the contact form on our website contact us, or emailing us at info@raptorpest.com.

We accept various payment methods, including credit cards (Visa, Mastercard, American Express), and cash.

Yes, we stand by the quality of our work. Many of our services come with a satisfaction guarantee, which includes re-treatment if pests reappear within a specified period. Please discuss the specifics of your service’s guarantee with our team.

Integrated Pest Management (IPM) is an environmentally sensitive approach to pest management that relies on a combination of common-sense practices. IPM programs use current, comprehensive information on the life cycles of pests and their interaction with the environment. This information, in combination with available pest control methods, is used to manage pest damage by the most economical means, and with the least possible hazard to people, property, and the environment.

We treat a wide range of common household pests, including ants, spiders, cockroaches, rodents (mice, rats), silverfish, earwigs, fleas, ticks, mosquitoes, stinging insects (wasps, hornets, bees), termites, bed bugs, and more.

Your family’s safety is our top priority. We use EPA-approved products and apply them strategically to minimize exposure. Our technicians are trained to use the least toxic and most effective methods, following all safety guidelines. We will provide specific instructions on pet and child precautions before, during, and after treatment.

The duration varies depending on the size of your home, the type of pest, and the severity of the infestation. A standard general pest control service usually takes between 30-60 minutes. More extensive treatments, like those for termites or bed bugs, may take longer.

The ideal frequency depends on your location, environment, pest pressure, and personal preferences. Many homeowners opt for (every 3 months) or bi-monthly (every 2 months) preventative services to maintain a pest-free home. One-time treatments are also available for specific issues.

Preparation varies by pest. Generally, we recommend:

• Clearing clutter, especially along baseboards and in kitchens/bathrooms.
• Vacuuming and cleaning floors.
• Storing food in sealed containers.
• Covering or removing pet food and water bowls.
• Removing pet toys and bedding.

For specific treatments (e.g., bed bugs), more extensive preparation will be advised.

It’s normal to see an increase in pest activity immediately after treatment as pests are disturbed and affected by the product. This “flush out” period usually subsides within a few days to a week. For some pests, it may take longer to see full results. We will provide specific post-treatment instructions.

Scale: Larger properties and more complex structures.
Regulations: Adherence to industry-specific health and safety regulations (e.g., HACCP for food service).
Discretion: Services often need to be performed discreetly to avoid disturbing customers or employees.
Business Impact: Pest issues can severely damage a business’s reputation, lead to financial losses, and result in regulatory fines.
Pest Types: Specific pests like stored product pests or drain flies are more common in commercial settings.

• Restaurants, cafes, and food processing facilities
• Office buildings
• Retail stores
• Warehouses and industrial facilities
• Healthcare facilities and clinics
• Hotels and hospitality
• Schools and educational institutions
• Multi-unit residential properties (apartments, condos)

We understand the importance of discretion. Our technicians can schedule services during off-hours, and conduct treatments with minimal disruption to your operations and customers.

Absolutely. We maintain detailed service records, including pest activity logs, treatment plans, product usage, and technician notes. These reports are crucial for health inspections, audits, and overall compliance.

Our approach is rooted in Integrated Pest Management (IPM), tailored specifically for commercial environments. This includes:

• Thorough inspections to identify pest entry points, harborage areas, and conducive conditions.
• Monitoring to track pest activity.
• Targeted treatments using the most effective and least invasive methods.
• Exclusion and sanitation recommendations to prevent future infestations.
• Ongoing communication and detailed reporting.

Yes, we understand that pest emergencies can severely impact your business. We offer rapid response services for urgent commercial pest issues.

We specialize in the humane removal and control of common nuisance wildlife, including raccoons, squirrels, bats, birds, opossums, skunks, groundhogs, and sometimes snakes (depending on species and local regulations).

Yes, humane treatment of animals is a core principle of our wildlife control services. We use safe and effective trapping methods, exclusion techniques, and adhere to all state and local regulations regarding wildlife handling and relocation. Our goal is to remove the animal safely and prevent its return without causing harm.

Our removal methods depend on the animal, its location, and the specifics of the situation. Common methods include:

Trapping: Using live traps to capture and then relocate animals.
Exclusion: Sealing entry points to prevent animals from entering or re-entering your property.
One-Way Doors: Installing devices that allow animals to exit but not re-enter.
Repellents: In some cases, specific repellents might be used (though exclusion is generally more effective).

Once an animal is caught, we adhere strictly to state and local wildlife regulations. This often involves relocating the animal to a suitable, approved habitat a safe distance from your property. For certain species or in specific circumstances, other dispositions may be required by law.

Yes, we offer comprehensive damage repair and exclusion services. This includes sealing entry points (e.g., holes in roofs, eaves, foundations), repairing damaged vents, screening chimneys, and making sure your home or business is secure against future intrusions. We can also provide attic clean-up services if insulation has been contaminated.

Prevention is key! We will provide specific recommendations, which often include:

• Sealing all potential entry points, no matter how small.
• Securing trash cans with tight-fitting lids.
• Trimming tree branches away from your roofline.
• Removing food sources like fallen fruit or pet food left outdoors.
• Installing chimney caps and vent covers.
• Keeping attics, basements, and crawl spaces clean and free of clutter.

Raptor Pest Control

Address: 2222 Park Pl. Unit 2E Minden, NV 89423

Phone: 888-838-7278

Email: info@raptorpest.com