Terms of Use

Last updated: December 2025
These Terms of Use (“Terms”) govern your access to and use of the website https://raptorpest.com (the “Website”), operated by Raptor Pest Control (“we,” “us,” or “our”).

By accessing or using this Website, requesting services, or submitting information through the Website, you agree to be bound by these Terms. If you do not agree, do not use the Website. You must be at least 18 years of age to use this Website.

1. Scope of These Terms

These Terms apply to:
• Use of the Website
• Requests for pest control services made through the Website
These Terms do not replace any separate written service agreement, estimate, invoice, or contract entered into for pest control services. If a conflict exists, the service agreement controls.

2. Service Disclaimer (Important)

Pest control conditions, treatments, and results vary based on property conditions, infestation type, environmental factors, and regulatory requirements. Information on this Website is general in nature and does not constitute a guarantee of results or professional advice specific to your property. Actual services require an evaluation by Raptor Pest Control.

3. License to Use the Website

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Website for personal, non-commercial purposes, subject to these Terms.

4. Prohibited Uses

You agree not to:
• Copy, reproduce, distribute, or exploit Website content
• Reverse engineer or interfere with Website functionality
• Use the Website for unlawful, deceptive, or fraudulent purposes
• Use the Website to compete with Raptor Pest Control

5. Intellectual Property

All content on the Website, including text, images, logos, graphics, and trademarks, is owned by Raptor Pest Control or its licensors and protected by U.S. intellectual property laws. No rights are granted except the limited license described above.

6. Third-Party Links

The Website may contain links to third-party websites. We do not control or endorse third-party content and are not responsible for their practices or policies.

7. Website Availability

We may modify, suspend, or discontinue the Website at any time without notice. We do not guarantee uninterrupted or error-free operation.

8. Disclaimers

The Website is provided “as is” and “as available.” To the fullest extent permitted by law in Nevada and California, we disclaim all warranties, express or implied, including warranties of accuracy, merchantability, fitness for a particular purpose, and non-infringement. Some warranties may not be excluded under California law. In such cases, warranties are limited to the minimum duration permitted by law.

9. Limitation of Liability

To the maximum extent permitted by law:
• Raptor Pest Control shall not be liable for indirect, incidental, consequential, special, or punitive damages arising from Website use.
• Our total liability for Website-related claims shall not exceed $50 USD.
This limitation does not apply where prohibited by California or Nevada law, including claims involving gross negligence, willful misconduct, or statutory consumer rights.

10. Indemnification

You agree to indemnify and hold harmless Raptor Pest Control and its owners, employees, and agents from any claims or damages arising from:
• Your misuse of the Website
• Your violation of these Terms
• Your violation of applicable laws or regulations

11. Privacy & Cookies

Your use of the Website is subject to our Privacy Policy and Cookie Policy, which describe how we collect and use information, including rights available to California residents under the CCPA.

12. Arbitration & Dispute Resolution (Nevada & California Compliant)

Informal Resolution
Before arbitration, disputes must first be addressed by written notice sent to:

Raptor Pest Control
2222 Park Place, Unit 2E
Minden, NV 89423

The parties agree to attempt informal resolution for 30 days.
Binding Arbitration
If unresolved, disputes related to Website use shall be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules.
• Arbitration will occur on an individual basis only
• Class actions are waived
• The arbitrator may award any relief available under applicable law
• Arbitration fees will comply with California consumer arbitration requirements

Exceptions
Either party may:
• Bring claims in small claims court
• Seek injunctive relief for intellectual property violations

13. Governing Law & Venue

These Terms are governed by the laws of:
• The State of Nevada, for users located in Nevada
• The State of California, for users located in California
Without regard to conflict-of-law principles.
Where arbitration does not apply, venue shall be in the applicable state courts.

14. Termination

We may suspend or terminate Website access at any time for violations of these Terms. Provisions related to intellectual property, disclaimers, limitation of liability, arbitration, and governing law survive termination.

15. Electronic Communications

You consent to receive communications electronically. Electronic communications satisfy legal notice requirements.

16. Severability

If any provision is found unenforceable under Nevada or California law, the remaining provisions remain in effect.

17. Changes to These Terms

We may update these Terms periodically. Changes will be posted with an updated “Last updated” date. Continued use constitutes acceptance.

18. Contact Information

Raptor Pest Control Email: info@raptorpest.com Address: 2222 Park Place, Unit 2E, Minden, NV 89423